What Kova's current supplied list states
The current catalogue is based on a supplied three-month insured-vehicle list. Its monthly rental figures include VAT and allow 2,000 miles per month. A separate £1,300 order fee and £1,000 refundable deposit are listed, and the first monthly rental is due on delivery.
The monthly figures are indicative, with availability and exact specification still to be confirmed. Insurance is stated as included, but the actual cover, driver conditions and excess are not yet established. These listed components do not form a complete all-in quote.
Keep three different amounts separate
The first rental is due on delivery, but the payment dates for the order fee and deposit still need confirmation. Ask how the delivery rental fits into the full term's payment schedule so it is neither omitted nor counted twice when you compare figures. Any separate Kova fee also needs to be explained and agreed.
- Rental: ask for the first rental, remaining payment dates and total rental payable over the agreed term.
- Order fee: the supplied list shows £1,300 as a third-party charge. Confirm who receives it, its timing, VAT treatment and the conditions for any refund.
- Deposit: the list describes £1,000 as refundable. Confirm who holds it, possible deductions, the return process and refund timing. Do not treat its return as unconditional.
Check what insurance included means for your quote
The phrase does not establish the policy terms for a particular driver or vehicle. Ask for the actual cover and conditions before proceeding. The website and its guided helper do not decide whether a customer meets the provider's or insurer's requirements.
- What cover applies, and what excess or other customer contribution could be payable?
- Which drivers and uses are permitted, and are additional drivers charged separately?
- What restrictions, exclusions and incident-reporting requirements apply?
- Who should you contact for the actual policy information and questions about cover?
Ask about mileage, delivery and changes
The supplied allowance is 2,000 miles per month. If you expect a different distance, say so before a quote is prepared. Ask how mileage is measured, whether unused mileage can be carried forward and what rate applies above the agreed allowance; do not assume these terms.
Delivery charges are not assumed to be included. Confirm collection or delivery location, handover and return arrangements, and any charge for changing dates, extending the term or returning early. Ask how an unavailable or delayed vehicle would be handled.
Request one complete written breakdown
Keep the quotation and the relevant terms together so you can check that the figures describe the same arrangement. If an item is missing, ask for it to be clarified before committing. A saved initial enquiry or enquiry receipt is not a confirmed rental booking or approval.
- The exact vehicle and confirmed rental term, availability and specification.
- Every rental and fee, VAT treatment, payment recipient and due date.
- The refundable deposit conditions and process.
- Insurance cover, driver conditions and excess.
- Mileage allowance, any excess-mileage rate and delivery or return charges.
- The provider's identity, Kova's role and the applicable agreement, change and cancellation terms.