Customer information & policies
The practical information behind your enquiry, from costs and privacy to our complaints process. Read it in one place before taking the next step.
Fees & costs
Understand the indicative monthly figure, order fee, deposit and the charges to confirm in your written quote.
Read moreYour privacy
See how enquiry details are stored, who can access them and how to request access, correction or deletion.
Read moreWebsite terms
Understand what the website provides and how an initial enquiry differs from a supplier agreement.
Read moreComplaints & concerns
Find the contact route for raising a concern and explaining the outcome you are seeking.
Read moreApplying securely
Sign in to save a requirements enquiry and view your own enquiry progress.
Read moreCustomer reviews
Find the customer video page and how genuine feedback will be published with permission.
Read moreThe business behind your enquiry
Kova Motors UK is a trading name of Kova Motors Ltd, company number 17498230, registered in England and Wales.
Registered office: 45 Albemarle Street, London, W1S 4JL. Our published appointment contact address is 45 Albemarle Street, 3rd Floor, Mayfair, London W1S 4JL. Appointments must be arranged.
No FCA authorisation or appointed representative status is claimed by this website. This service records initial vehicle requirements enquiries. Any proposed regulated finance or insurance arrangement would need the responsible provider and its relevant permissions to be confirmed separately before proceeding.
Contact hello@kovamotors.co.uk or use the contact page to discuss your enquiry.
An enquiry first, with the details to confirm
Saving an enquiry records your vehicle requirements for Kova to review. It does not reserve a car, take payment, submit a finance or insurance application, carry out a credit check or confirm approval.
The supplied list uses a three-month term and 2,000 miles per month. A complete written quote must confirm availability, the exact vehicle, payment dates, all fees and deposit terms, delivery costs and insurance conditions. Indicative figures are not a confirmed offer.
Your account and information
Customers sign in to view their own enquiries. Authorised Kova staff can review enquiries and manage their progress. The private CRM connection uses selected contact and vehicle preferences for manual follow-up; the privacy page explains which details are copied.
Do not enter identity documents, bank statements, DVLA codes, card details or sensitive financial information in an initial website enquiry. The website does not collect document uploads or payments.
Questions or a concern?
Contact hello@kovamotors.co.uk with your enquiry reference if you have one. Explain what happened and the outcome you would like. Our complaints page sets out the current contact process.
This page brings the available information together. The policies and the written terms for any proposed supplier agreement should be read in full before you decide to proceed.
Let’s find your next car.
A model in mind, or a little guidance? Start with a conversation.